Furious Ryanair passengers have dubbed the budget airline the worst in the UK in a scathing Which? survey. It marks the sixth consecutive year the firm has been granted the derogatory title by the consumer champion watchdog. Passenger gripes ranged from seat comfort, food and drink options and boarding process, all of which received the lowest possible ratings. The totals showed a dismal customer service score of 40 per cent – with many vehemently claiming they will not fly in the bright blue and white planes again.

More than 70 per cent of those grilled were adamant they would not plump for the airline, with fellow budget options easyJet and Jet2 getting the nod.

Ryanair was thrown into chaos last year after it cancelled flights and refused to stump up compensation.

The drama left many forced to seek assistance, with the Civil Aviation Authority eventually brought in, in a scandal sure to have impacted the survey result.

Meanwhile, changing luggage specifications also caused confusion, with three regulations in 12 months, as well as extra assigned seating costs of £30 each.

Rory Boland, Which? Travel editor, said: “Airfares might seem to be getting cheaper, but only if you don’t fancy sitting with your family and children or taking even a small cabin bag on-board.

“Increasingly you need a calculator to work out what the final bill will be, especially with Ryanair.

“It has spent the last two years cancelling thousands of flights, ruining hundreds of thousands of holidays and flouting the rules on compensation as well.

“The results of our survey show passengers are fed up. They should switch to one of their rivals, who prove that budget prices don’t have to mean budget service.”

A spokesperson for Ryanair told Express Online: “This Which? Survey omits price, which is the single most important factor for UK consumers when it comes to airline choice.

“Throughout 2018 Ryanair.com was the most visited airline website in the UK so demand from UK consumers to book and fly with Ryanair has never been higher.

“The survey of almost 8,000 Which? members is totally unrepresentative and worthless compared to Ryanair’s 141m customers and given that Ryanair is Europe’s No. 1 airline with the lowest fares, with an average fare of just €39, a fraction of the high fares charged by Which’s ‘recommended’ airlines.”

Meanwhile, British Airways was also forced to concede it needed to make changes.

It vowed to improve after scoring 52 per cent in the short-haul rankings, and 50 per cent for long-haul service.

this year saw the carrier re-introduce a second meal on longer estimations.

It also pledged to make more Marks and Spencer sandwiches available on-board.